SWAN:NECKLACE CZMO/ROS_Watches/Jewelry_The Shilla Duty Free Shop

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SWAROVSKI SWAN:NECKLACE CZMO/ROS

REF.NO 5469989 / SKU.NO 0107230107

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SWAN:NECKLACE CZMO/ROS

SENSIBIO H2O 850ML

Price: $119.00

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Since 1895, founder Daniel Swarovski’s mastery of crystal cutting has defined the company. His enduring passion for innovation and design has made it the world’s premier jewelry and accessory brand. Today, the family carries on the tradition of delivering extraordinary everyday style to women around the world.

From inspiration brief to collection launch, Swarovski's creative process is uniquely prolific. With a focus on trend curation, design and meaningful branding, every piece tells a story and embodies over 120 years of mastered craftsmanship. The continuous evolution of material and technique makes Swarovski the leader of crystal cut creations.

Product details

Product details
Material/Purity/BandMaterial(Watch)	Crystal , Rose gold plated
Weight	34.6g
Manufacturer	SWAROVSKI / SWAROVSKI KOREA
Size	38 CM
Caution	Precuations for Safely Handling Watches - Even though the product is water resistant, it may get wet inside the watch or discoloration may occur due to extreme temperature changes or exposure to cosmetics, perfumes and etc. - Please note that for products with crystal stone setting, stones may fall off due to moisture/sweat/perfume/cosmetics, etc. - When wearing watch, please be careful not to come into contact with strong electronic equipment such as computer, cell phone, closing parts of handbags, magnet bracelets and etc., as it may cause differences in time, malfunction of the watch and shorten the battery life. - Please avoid dropping the item or causing strong impact to the product which lead to the main cause of malfunctioning. - As watch bands are consumables, they are not eligible for repairs, and not exchangable. -Consumables : Watch strap (leather, metal), watch case, glass, stem, buckle, dial, etc. - As battery life is depending on the manufacturing date , the batteries can be easily discharged. This is not regarded as a product defect, and batteries can be replaced , only once, free of charge within warranty period. - Exchanges and refunds are not available not only if the product is worn, but also if it is scratched before wearing or band adjustment is made upon receipt.
Main Spec	JEWELRY
Warranty Provided	Y
Quality Assurance Standard	REPAIR Swarovski offers a one-year warranty from the date of purchase. For watches, it is 2 years from the date of purchase. (From October 5, 2015) - In order to receive repair service within the warranty period, official purchase date, place of purchase and product number must be written on the warranty/card receipt. - If you entrust repairs to a third party or perform repairs in-store, you will not receive the warranty benefits within the warranty period. - Earring post cannot be repaired. - A/S is not available for crystal stones and tong crystal jewelry with a diameter of 1 cm or more. - Stone repair is only possible with adhesive stones. If more than 15 'bite' stones, crystal zirconia, or stones are missing, repair is not possible. - It cannot be repaired by soldering or re-plating. - Ballpoint pens, men's bags, bag charms, other accessories, and some jewelry are products that cannot be A/S, so please use them with caution.. - Repair service is not available in the following circumstances. a. No repair parts available (eg - discontinued product that has been on the market for more than 3 years and is not available for sale in stores) b. Men's, hair accessories, key chains, ballpoint pens, leather, Alcantara products (product material characteristics) c. Failure and damage due to user abuse, misuse, or negligence in handling - There may be other items that cannot be repaired.
Manufacturing country	Austria

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1. Please note that depending on your device, the color of the image may differ from the actual product.
2. Due to the internal policy, the price of the Shilla Duty Free Offline Store and The Shilla Duty Free Shop may differ.
3. Please be aware that the exchange of duty free products may be restricted due to Customs law.
4. Even if the order is completed, it may be canceled due to availability.
5. For defects on your product, please contact the Customer Service Center.
6. Products that are not received by the customer will be automatically canceled 10 days after the departure date. Points and coupons for orders may expire depending on the expiration date. However, it may take up to 16 days depending on the location of the product.

Notes on duty-free shopping

On purchasing duty-free products
- 1.Carry-on instructions may differ depending on the flight information, so please check in advance.
- 2.Please confirm the airport and delivery point before receiving the product.
- 3.Please check the regulations on exchanging duty-free items and returns.

Exchange · Returns

On duty free shop products exchange/return notes
- 1.Please contact us within 30 days after receipt of the goods if you want to return the goods. If the exchange/return is due to your mind change, it has to be unopened.
  - - Depending on the content of the product and the state of the product, it may be impossible to be returned. If the item is lost/damaged by the customer, refund/exchange is not possible.
  - -Customers will be responsible for return shipping/exchange shipping fee(return or retransmission) due to customer's convenience.
- 2.If the product is different from the content you purchased, you can apply for returns within 3 months from receipt.
  - - In case of replacement due to product quality issue, international postage will be paid by The Shilla.
- 3.We will proceed with exchange/return of goods based on customs law.
  - - If you wish to return, we will process the goods when you come back to Korea or international mail from overseas.
    If the total price of goods you want returned is more than $ 800, you must declare it to the customs. Otherwise, we cannot exchange or return goods.
    Declaration is unnecessary when the carrying item does not exceed $ 800.

Cancellation/Exchange Application Information
- 1. Online application: You can apply directly on the [Customer Center]>[1:1 Inquiry] page.

When not accepting goods at departure
- 1. If you do not receive the purchased item for your personal reasons, please contact the customer center. We will gladly process your return.
- 2. If you do not visit on the departure day, we cancel your order within 10 days.
- 3. We will refund within 15 days to your account used at the time of payment after canceling order.

Cancel

1. When returning for your personal reasons, please refer to the explanation below.
- - You can cancel the order directly on My Shilla page before shipping items.
- - After shipping the product, please contact the customer center, or if you post to the customer center>1:1 inquiry page, we will process it.
2. Please note that it may take some time for you to cancel from reception. Cancellation received outside office hours can take up to 24 hours
3. After canceling, points you used for purchase will be refunded. (Except points with the valid period expires) Events and campaigns you participate will be revoked.
4. Please note that you cannot restore the order cancellation after canceling it.
5. If you receive your order again after canceling, please confirm before because there will be a change in the price due to the discount rate of the product, the exchange rate, stocks of goods and gratuities may be insufficient.

After-sales service

1. A/S service will be held at the Shilla Duty Free Shop head office (Seoul store).
- - When visiting the Seoul store of The Shilla Duty Free Shop by A/S service, please carry a voucher or passport.
- - 一Some products are not covered by A/S service. For detailed inquiries, please contact the customer center or store.

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Note when purchasing duty free items

Purchase and exemption limit

- There is no purchase limit for foreigners leaving Korea.
Bringing duty-free items to Korea

- When entering Korea, if you exceed the allowable duty-free limit of travel, you must pay the tax after voluntarily declaring to customs.
-　If not declared voluntarily, additional tax may be levied or subject to penalties under the customs law.
-　When entering Korea by carrying duty-free items, the total amount of duty-free purchase is up to $ 600.
Exchange/refund

- You can request an exchange refund via international mail directly from overseas. If you enter Korea with more than $ 600 of duty-free goods, you will be entitled to an exchange refund only by declaring your goods at the customs office.
Guides on the tax amount

- When the goods are imported exceeding the exemption range, the estimated tax amount can be checked through "Customs tax website" (www.customs.go.kr) with "Estimation of estimated tax amount".
Go to Korea Customs Service

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